FAQs

Tingkat Catering

No. We only send to certain area in Singapore. And it have to be residential address. You may click here to check if your address is covered. https://fattydaddyfattymummy.com/order/tingkat/love-tingkat

No. We do not serve lunch tingkat.

Love, Tingkat! menu is more comprehensive than normal tingkat. Love,Tingkat! include a wider range of ingredients (Ginseng, black chicken) Moreover, Love, Tingkat! menu is build on 6 main benefits while Normal tingkat is build on 3.

It is advisable to store food in the refrigerator upon receiving.
It is advisable to reheat the food more than 70 degree and more than 2 mins before eating.
It is there is a different eating time, you are advisable to take out your own portion with clean spoons and heat up accordingly.

Cheque issue to FattyDaddyFattyMummy Pte Ltd
(back of the cheque to reference your name, contact no and address)
ATM or Bank Transfer to DBS Current 003-953-484-1
(Pls send bank slip to our care officer for verification otherwise it cannot be reconciled)
Pay Now: UEN 201700100D

Tingkat Service is available from Mon to Fri except Public Holiday.
Public Holiday will not be counted as eating days.
Trial Package must be in consecutive days, no postpone is allowed.
Trial Package will not be renewed. 2 working days in advance is required for renewal notice.
All Packages will be auto renewed to the next cycle except for trial package and or being informed earlier.
Non continuation of contract, must be informed, in writing, 2 working days before contract end.
Postpone meal / Skip meal / Cancel meal must be informed at least 2 working days in advance.
Postpone meal will be replaced on your next eating days.
A total of 2 times of cancellation is allowed for 10 and 12 days package only.
A total of 3 times of cancellation is allowed for 16 and 20 days package only.
A total of 5 times of cancellation is allowed for 45 days package only.
There will be no refund for early termination of contract.
Tiffin must be washed and hang at door for collection otherwise we will change to microwave container and it will be charged.
Last meal will be packed in microwave container.
There shall not be any downgrading of contract

No.
Our delivery time is between 3-7pm. There shall be no choosing of time.
You may refer to our terms and conditions.

No. We respect that taste is subjective. We encourage you to pick up the trial package before committing longer term package. Strictly no refund.

If you have not received your order by 7pm. Your order may be left out for the day.

There are several reasons if you did not receive the food. The following are the common reasons for non received of food.

a. Driver send to the wrong unit
b. Your subscription has ended and you have not renewed
c. Stolen
d. You may have asked for skipped day previously.

We advised that you get your dinner first and informed us via email cs2@fattydaddyfattymummy.com We will carry out an investigation on the following working day and will update you on action.

For Tingkat Service, we usually hang the food at our customer door. Therefore there is no need for anyone to be at home to receive the food.

For both Love, Tingkat and Normal Tingkat you are not allowed to choose delivery time.

Our Dinner
Dinner: 3pm-7pm (Love, Tingka!

Tingkat service is believed to have been around in Singapore since 1950s.
Tingkat prices are based on the number of days subscribed. Food is delivered on weekdays only, except for public holidays. The menu will be fixed but some caterers allow some common options to be excluded (No spicy, No curry, No Seafood etc). Each meal will usually include 3 dishes and 1 Soup or 4 dishes.
Generally , Tingkat delivery time for lunch 10am -1pm and dinner 3-7pm but it varies for different caterer.. Customers are not allowed to specified the time of delivery. If there is no one is at home to receive it, caterer will placed the food at the door.

Mini Buffet Catering

Cheque issue to FattyDaddyFattyMummy Pte Ltd
(back of the cheque to reference your name, contact no and address)
ATM or Bank Transfer to DBS Current 003-953-484-1
(Pls send bank slip to our care officer for verification otherwise it cannot be reconciled)
Pay Now: UEN 201700100D

Set up Buffet Catering

Cheque issue to FattyDaddyFattyMummy Pte Ltd
(back of the cheque to reference your name, contact no and address)
ATM or Bank Transfer to DBS Current 003-953-484-1
(Pls send bank slip to our care officer for verification otherwise it cannot be reconciled)
Pay Now: UEN 201700100D

Bento/Lunch Box Catering

Cheque issue to FattyDaddyFattyMummy Pte Ltd
(back of the cheque to reference your name, contact no and address)
ATM or Bank Transfer to DBS Current 003-953-484-1
(Pls send bank slip to our care officer for verification otherwise it cannot be reconciled)
Pay Now: UEN 201700100D

Love Tingkat

As of now, our system is not able to support special request for Love, Tingkat! Our Love Tingkat come with 3 dishes 1 soup. Contain Seafood, nuts and spicy dish. You may refer to our menu for the detail.
Click here to receive menu (check your spam box)
http://eepurl.com/gkPM4f

Category: Love Tingkat

No. We only send to certain area in Singapore. And it have to be residential address. You may click here to check if your address is covered. https://fattydaddyfattymummy.com/order/tingkat/love-tingkat

Category: Love Tingkat

No. We do not serve lunch tingkat.

Category: Love Tingkat

Zero Processed Food, Zero Canned Food, No Added MSG, Less Salt, Less Oil and Daily Nourishing Soup.

Category: Love Tingkat

Love, Tingkat! menu is more comprehensive than normal tingkat. Love,Tingkat! include a wider range of ingredients (Ginseng, black chicken) Moreover, Love, Tingkat! menu is build on 6 main benefits while Normal tingkat is build on 3.

Category: Love Tingkat

Love, Tingkat! is Singapore first Tingkat Menu that offers Zero Processed Food, Zero Canned Food, No Added MSG, Less Salt, Less Oil and Daily Nourishing Soup

Category: Love Tingkat

Love, Tingkat is designed to have no processed food, no canned food. It is not designed to target for any illness.

Category: Love Tingkat

It is advisable to store food in the refrigerator upon receiving.
It is advisable to reheat the food more than 70 degree and more than 2 mins before eating.
It is there is a different eating time, you are advisable to take out your own portion with clean spoons and heat up accordingly.

Category: Love Tingkat

Cheque issue to FattyDaddyFattyMummy Pte Ltd
(back of the cheque to reference your name, contact no and address)
ATM or Bank Transfer to DBS Current 003-953-484-1
(Pls send bank slip to our care officer for verification otherwise it cannot be reconciled)
Pay Now: UEN 201700100D

Category: Love Tingkat

Tingkat Service is available from Mon to Fri except Public Holiday.
Public Holiday will not be counted as eating days.
Trial Package must be in consecutive days, no postpone is allowed.
Trial Package will not be renewed. 2 working days in advance is required for renewal notice.
All Packages will be auto renewed to the next cycle except for trial package and or being informed earlier.
Non continuation of contract, must be informed, in writing, 2 working days before contract end.
Postpone meal / Skip meal / Cancel meal must be informed at least 2 working days in advance.
Postpone meal will be replaced on your next eating days.
A total of 2 times of cancellation is allowed for 10 and 12 days package only.
A total of 3 times of cancellation is allowed for 16 and 20 days package only.
A total of 5 times of cancellation is allowed for 45 days package only.
There will be no refund for early termination of contract.
Tiffin must be washed and hang at door for collection otherwise we will change to microwave container and it will be charged.
Last meal will be packed in microwave container.
There shall not be any downgrading of contract

Category: Love Tingkat

No.
Our delivery time is between 3-7pm. There shall be no choosing of time.
You may refer to our terms and conditions.

Category: Love Tingkat

No. We respect that taste is subjective. We encourage you to pick up the trial package before committing longer term package. Strictly no refund.

Category: Love Tingkat

If you have not received your order by 7pm. Your order may be left out for the day.

There are several reasons if you did not receive the food. The following are the common reasons for non received of food.

a. Driver send to the wrong unit
b. Your subscription has ended and you have not renewed
c. Stolen
d. You may have asked for skipped day previously.

We advised that you get your dinner first and informed us via email cs2@fattydaddyfattymummy.com We will carry out an investigation on the following working day and will update you on action.

Category: Love Tingkat

For Tingkat Service, we will hang the food at our customer door. Therefore there is no need for anyone to be at home to receive the food.

Category: Love Tingkat

For both Love, Tingkat and Normal Tingkat you are not allowed to choose delivery time.

Our Dinner: 3pm-7pm (Love, Tingka!

Category: Love Tingkat

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